How to describe customer service on a resume
When seeking a customer service position, it’s crucial to list your relevant expertise and experiences on your resume. A well-written resume will make the difference in getting the job you’ve been hoping for. At Christchurch Resume, we specialize in writing resumes to ensure that you stand out your competition. In this post, we’ll give you tips on how to talk about customer service in a resume.
- Utilize action verbs: When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in the work of customer service and have achieved results.
- Make sure to include specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" you should say "managed the team of customer service agents and handled complaints from customers."
- Give metrics: Include pertinent metrics , such as customer satisfaction ratings to show the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Make your resume more tailored: Customize your resume to fit the customer service position that you’re applying for. Highlight the experience and skills that are relevant to the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to uploading it to ensure it is error-free. If you need assistance, consider seeking professional help with Christchurch Resume.
If you follow these advices follow these suggestions to create your own customer service resume which effectively highlights your relevant experience and abilities. Make sure to tailor your resume to the job that you’re applying for and ensure that you have it proofread before you submit it. Christchurch Resume can also assist in creating a professional resume that displays your capabilities and work experience.
