How to present Customer Service on a resume
When seeking a customer service job, it’s important to list your relevant qualifications and experience on your resume. A well-written and professional resume can make a big difference in getting the job you’re looking for. At Christchurch Resume, we specialize in providing resume writing services to ensure that you stand out your competition. In this post, we’ll discuss tips on how to present the customer service aspect of your resume.
- Use action verbs: When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service work and have achieved results.
- Include specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed a team of customers service representatives and took care of customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Customize your resume: tailor your resume to fit the customer service position that you’re applying for. Highlight your skills and experiences that are relevant to the job.
- Get professional assistance and proofread your resume You should proofread your resume prior to submitting it to ensure that it is error-free. If you need assistance seek professional assistance through Christchurch Resume.
If you follow these advices that you will be able to craft a resume for customer service that effectively highlights your relevant work experience and expertise. Make sure to modify your resume to fit the specific job you’re applying to and make sure you proofread it prior to submitting it. Christchurch Resume can also assist you in writing a powerful resume that displays your capabilities and expertise.
