How to present Customer Service on a resume

Posted by Christchurch Resume on 11 Jan 2026

When you are applying for a customer service job, it is essential to highlight your relevant experience and skills on your resume. A professionally written resume can make significant difference in obtaining the job you’re looking for. At Christchurch Resume, we specialize in writing resumes to ensure that you stand out your competitors. In this article, we will provide tips on how to write about customer service in a resume.

  1. Use action verbs: When describing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service and have achieved results.
  2. You should include specific job responsibilities and responsibilities: Be precise in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed the team of customer service representatives and handled customer complaints."
  3. Incorporate relevant metrics such as customer satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Make your resume more tailored: Customize your resume according to the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
  5. Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure it’s not erroneous. If you need help you can seek help from a professional from Christchurch Resume.

Following these steps follow these suggestions to create your own customer service resume which effectively highlights your relevant experience and skills. Keep in mind to customize your resume for the specific job you’re applying to and ensure that you have it proofread before you submit it. Christchurch Resume can also assist in creating a professional resume that highlights your strengths and expertise.

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How to present Customer Service on a resume

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