How to present Customer Service on a resume

Posted by Christchurch Resume on 11 Jan 2026

When seeking a customer service job, it’s essential to emphasize your relevant experience and skills in your resume. A well-written resume can make a big difference in getting the job you want. Here at Christchurch Resume, we specialize in writing resumes to aid you in standing out from the competition. In this post, we’ll provide tips on how to present the level of customer service in your resume.

  1. Utilize action verbs when explaining your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in the work of customer service and are able to show results.
  2. You should include specific job responsibilities and responsibilities. Be clear when describing your customer service experience. Instead of saying "worked in customer service," use the phrase "managed the team of customer service agents and handled complaints from customers."
  3. Provide metrics: Include relevant metrics such as customer satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% through effective problem-solving techniques."
  4. Your resume should be tailored to your needs. your resume according to the job you’re applying for. Highlight the experience and skills which are relevant to the position.
  5. Ask for professional help and proofread You should proofread your resume prior to submitting it to ensure that the resume is error-free. If you need help you can seek help from a professional by contacting Christchurch Resume.

By following these tips follow these suggestions to create your resume for customer service that effectively highlights your experience and skills. Make sure to modify your resume to fit the position you’re applying to and check it for errors before submitting it. Christchurch Resume can also assist in creating a professional resume that showcases your talents and work experience.

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