How to Describe Customer Service on a Resume
When applying for a client service position, you must be sure to list your relevant expertise and experiences in your resume. A professionally written resume can make significant difference in obtaining the job you’re looking for. At Christchurch Resume, we specialize in offering professional resume writing services to ensure that you stand out your competitors. In this post, we’ll discuss tips on how to present customer service on a resume.
- Use action verbs. When explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in your work with customers and have seen results.
- Make sure to include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed an entire team of customer service representatives and handled customer complaints."
- Incorporate relevant metrics such as customer satisfaction rates to prove your impact. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Make your resume more tailored: Customize your resume to fit the customer service position that you’re applying for. Include the relevant skills and experience which are relevant to the job.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to uploading it to ensure it is error-free. If you need help seek professional assistance at Christchurch Resume.
If you follow these guidelines by following these guidelines, you can build a customer service resume that effectively showcases your relevant experience and expertise. Be sure to make your resume specific to the specific job that you’re applying for and ensure that you have it proofread before you submit it. Christchurch Resume can also assist with the creation of a strong resume that highlights your abilities as well as your experience.
